POINT PLEASANT — Pleasant Valley Hospital (PVH) announces the Customer Service Employee of the Month for November 2017 is Gwen Halfhill.
She has been employed since March 2011, as a Certified Pharmacy Tech. The Employee of the Month at PVH is nominated for “taking extra steps to provide excellent customer service to our patients and family members at Pleasant Valley Hospital,” according a statement from the hospital.
Halfhill was recognized because on several occasions she has seen the Food Service Department with a long line at the register and grill, and she has helped them restock supplies. This help was both unsolicited and greatly appreciated by food service. She also goes above and beyond the requirements of her own position on a daily basis by assuming a leadership role in the hospitals pharmaceutical waste management program and the oncology program. Her assertiveness and initiative indirectly but positively affects the patient experience by allowing the pharmacists to concentrate their efforts on the clinical aspects of patient care, according to PVH.
“Gwen is an excellent example of the PVH Employee of the Month, and we are very grateful to have her on our team,” a spokesperson for PVH said.
In this recognition, she received a $50 check and a VIP parking space. She will also be eligible for the Customer Service Employee of the Year award with a chance for $250.
Submitted by PVH.