Call center to collect damage reports


July 13, 2012

MASON COUNTY — The Mason County Office of Emergency Management is announcing the establishment of an Emergency Call Center for the purpose of receiving damage claims from residents of Mason County - these claims should pertain to damages sustained during the storm system which passed through two weeks ago.

The call center will be open 9 a.m. - 6 p.m., July 16 - July 20 (Monday - Friday only).

Mason County residents are urged to gather information including homeowner’s name, physical address, telephone number and type of damage the storm caused when reporting to the call center. Residents are also encouraged to document damage with written documentation and photographs. This information gathering in an attempt to provide damage reports to state and federal officials required in order to obtain a Presidential Disaster Declaration.

At this point in time, the Federal Emergency Management Agency has not declared Mason County as an official “Disaster County” but local Mason County Emergency Management Agency staff say they are working “feverishly” to gather information to present to state and federal officials hoping for the declaration.

The call center’s telephone numbers are 304-675-8686, 304-675-8687, 304-675-8688 and 304-675-8689. Officials expect heavy call volumes, therefore residents are urged to be patient and to continue to phone the call center until they are successful in making contact with personnel.

Charles Blake, director of the Mason County Office of Emergency Management urges Mason County residents to be ready with their information when calling and to be as brief as possible when making their damage report.